Virgin to cleaning

Posted in Outings by nicolarowlands on July 28, 2010

So I am embarrassed to say that after complaining three times to  Virginactive gym on Deansgate, Manchester I am still a member of the gym.

Back in April I was lying down in the ‘ab’ area and started to notice the amount of dust on the pipes that hang down from the ceiling.    I then moved one of the mats over slightly to find clumps of dust and hair in the crack between the mat and the mirror.   I decided to fill out one of the ‘suggestion’ cards on the gym floor and point out these easily rectifiable issues.  I also mentioned that the womens shower area had four showers sectioned off with a dirty sheet… and wondered whether the changing area would return to the full amount of showers I was offered when joining the gym.
After the complaint card was left I received a phone call from the head cleaner who gave me a few reasons why these areas were dirty.

Well this head cleaner must have been just calling for a little chit-chat because there wasn’t actually any difference the next time I went to the gym.

Feeling this head cleaner dude had insulted my intelligence I went to make another complaint- this time via email- to the Virginactive customer service centre.   I received a phone call from the Deansgate gym manager who provided me yet again with excuses and reasons:

The ceiling is quite high for us to reach” and “The cleaning team weren’t aware they had to clean in between the mats” !!!

Ah, ok… thinking maybe they could hire some monkeys that may be better at reaching the ceiling I sat back and let them take their time REACHING the goddam dust.

You guessed it…still no result- so I emailed the ‘customer service team‘ once again.  I received a phone call from the VirginActive ‘customer satisfaction’ team on April 19th.  I was told by this fellow that if he lived in Manchester he would clean the gym himself but he didn’t so he couldn’t. Not sure what good this does for me? He  also explained that sometimes his OWN gym was also dirty, and the reason why is because if the staff is only male then the female changing rooms won’t be able to be cleaned.  Not sure what he was trying to achieve by the phone call… to make it clear it wasn’t his fault??

There is still centimetres of dust in the changing room.  Even inside the lockers! It’s crazy, not sure why they don’t just clean it?!

So I was on the treadmill the other day, headphones plugged into the Virgin treadmill music player, and I felt an electric shock in my ear.  And another.  Deciding my headphones were over a year old, I bought a new pair in effort to avoid any possible inner ear damage.  I returned to my gym, new headphones in tow, again ready to run on the treadmill and felt more electric shocks in my ears.  Worried about carrying on and possible embarrassment from ear/head combustion, I let the front desk know and after weighing up his options the virgin active team member let me know I should just run without headphones because they’ve never had this problem before! Nice one.


Foxy’s back

Posted in clothes, gifts, Graphic Design, Illustration, Things to buy by nicolarowlands on July 25, 2010

Um, just wanted to let everyone know that foxy is now on a t shirt and can be bought in a number of colours over here.

Alternatively, if you are in the UK and want to buy one directly through me they are £20 including postage. (They are Fruit of the Loom 100% cotton just email me for size/colour info.)


Posted in gifts, Illustration by nicolarowlands on July 24, 2010

Thanks so much for the great feedback on my facebook giveaway. The results are in and I am please to announce the winner of the super pack of goodies is ★Kayleigh Black★ Congratulations Kayleigh!  Let me know where you would like me to post your card pack.  I then got a little overexcited and decided to choose two runners up so if Katie Marsden and Claire Lennon Brown want to send me postal addresses I will get a few goodies over to you as well

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Posted in Graphic Design, Illustration, Places where my stuff is sold, Things to buy by nicolarowlands on July 21, 2010

So I have been designing a lot of goods in the textile department lately and thought I would do a little feature on them all in case anybody didn’t get a chance to see them.  You can purchase any of these products over on Envelop; all of the designs are printed on 100% 230gr/m² cotton and machine washable up to 80°C without fading.  The proceeds go to helping me pay my bills and ultimately being able to create more cool stuff for you to buy so it’s definitely a worthwhile spend ♥

★ Giving away great stuff to great (facebook) people ★

Posted in gifts, Graphic Design, Illustration, shops, Things to buy by nicolarowlands on July 14, 2010

So it’s been a while since I’ve given away some cool stuff to my really nice followers so in celebration of my new facebook presence I have decided to hold a mini giveaway which will be for facebook people only (oh the wonders of social networking…)  To win a pack of five deliciously beautiful mini-cards, an original Nicola Rowlands Ms Spanner promo postcard and sticker, all you have to do is:

1. If you aren’t already familiar with the stuff I sell, take a quick look round my shop and decide what item of merchandise/design you love and want to see more of (I am bringing out some more products in the form of stickers, tea towels, pocket mirrors)

2.  Post the name of the product on my facebook page.  (You will have to join the facebook page first to make a comment.)

3. To double your chances of winning post a hyperlink to the item in the shop as your facebook status update, followed by @Nicola Rowlands illustration and design (tagging in status updates only seems to work if you are using google chrome as your browser so if you are using safari/firefox/opera just put the link in your status and msg me to let me know it’s there…)

I will pick a winner sometime next week.  Spread the word, great things to be won!!! Thanks guys ♥

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Posted in Graphic Design, Illustration, My drawings by nicolarowlands on July 9, 2010

I’ve got another tile on repeat-x repeat-y for use, go on over and get it.  Go on, get out of here!

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Fresh young blood

Posted in Graphic Design, Illustration, workshops by nicolarowlands on July 9, 2010

Earlier this week I ran an illustrative graphic design workshop at Ashton Sixth Form College.  Met some super-talented young people who were all so eager to learn and create and make cool stuff.  I gave them two briefs to choose from: one was to design something to submit to the RENMEN project.  Their other choice was to create a thank you card design.  Here are a few of the final illustrations:

Birdie design by Emily McCormick

Peacock card design by Jessica Patel

Mini moos

Posted in Graphic Design, Illustration by nicolarowlands on July 7, 2010

I had some more mini moo cards printed before I went away.  They came in handy more than a few times; perfectly pocket-sized self-promotion.  (The fact that they are neat and small had no bearing on the size of my day bag; needless to say I am a Rowlands and we always go prepared for any eventuality..)  If you want a handful of promo goods including a few stickers, a little mini print and some of these bad boys just drop me an email.

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Going to the Chapel

Posted in Graphic Design, Illustration by nicolarowlands on July 5, 2010

This little job was so enjoyable.  I designed wedding invites and rsvp postcards which match the light pink and navy colour scheme the bride-to-be has chosen for the Big Day.  The invites and rsvps are printed on 350gsm matt uncoated brilliant white.  The client was full of brilliant ideas, and even hand-wrote me a thank you letter after receiving the goods.  I hope her wedding is beautiful!

California sleeping

Posted in Illustration, My drawings by nicolarowlands on July 5, 2010

So I’m back at my desk after a two week break.  We cruised down the west coast of California in a mustang convertible stopping along the way to eat ribs, conquer waterfalls, sip shakes, and pat dogs.   It was a fantastic break, good to refresh our eyes and minds.  I’m now working on some new stuff for an exhibition which will launch at the end of August.  Also got a few more graphic design workshops coming up, which are always awesomely enjoyable.  Here are a few new illustrations which I have done of motels in Santa Cruz… we stayed at the Islander which I must say at $55 a night was value for money with a capital V.